Build trust in your question and answer forum

Using its built-in question and answer forum capability, Verint Community allows customers, contributors and prospects to ask a question in the community. As a digital authority, your brand is then able to not only answer the questions, but to identify ‘suggested answers’ and ‘accepted answers’.

Much like a discussion forum, the interactive nature of a question and answer forum lends itself to digital growth through user-generated content, whilst simultaneously giving your customers a place to see you deliver official, authorised, problem-solving solutions in the form of accepted answers.

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