E-commerce chatbot use cases [Infographic]

Chatbots in E-commerce
Incorporating a chatbot could take your business to a whole new level. But if you’re new to the concept, you might be wondering where you could use them. Allow us to help you out with some of the best E-commerce chatbot use cases.

Chatbot functions in Ecommerce
Now you may have said, ‘Sure, I hear you, let’s use a bot for my online store.’. But then wondered what you could even use do with the chatbot in your store. No worries. Here are a few functions for which you could employ a chatbot:

-Finding products
-Sending offers
-Rescuing abandoned carts
-Sharing shipping information
-Customer service

If you’re interested in exploring chatbots as an option, allow Engati to simplify it for you. Our platform lets you build chatbots that work best for your business, without having to invest humungous amounts of time and energy coding the bots.

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