Throughout modern history, we’ve been obsessed with interacting with robots and artificial intelligence. But towards the latter half of the 20th Century, this dream started becoming a reality. Starting with ELIZA in the 1960s to Alexa and beyond. Here’s your very own guide to the history of chatbots.
Over the past few years, we’ve seen organizations utilize chatbots for all sorts of purposes. From customer service, all the way to healthcare, travel advice, and even e-commerce transactions, they're doing it all.
The healthcare sector developed conversational agents designed to help us better understand dementia and Alzheimer’s disease. The travel & tourism sector used chatbots to book tickets and recommend local eateries and attractions to travellers.
Movie studios like Disney and Marvel let their fans interact with their characters through the magic of chatbots.
Chatbots are here to stay. In fact, they'll become an integral part of our lives. While you’re at it, register to build your chatbot with Engati.